Frequently asked questions

  1. Who should be present?

    The decision regarding who should be present during your pet's euthanasia is deeply personal and is best determined by those who are most intimately acquainted with your pet. Bearing witness to the transition from life to death can be a profoundly moving experience, often marking the beginning of the healing journey. However, it's equally important to respect everyone's individual needs and preferences; no one should feel obligated to stay if they are not comfortable doing so.

    Grieving can be complicated, and it's crucial for family and friends to have the autonomy to choose what feels right for them. If children are present, we will explain the euthanasia procedure in a gentle and age-appropriate manner. Additionally, other pets can be present during the process as long as everyone involved is comfortable. Over our years of experience, we have never observed negative effects from other animals bearing witness to their companion's passing.

  2. What if my pet is fearful and may bite or has bitten someone?

    If your pet exhibits behavior that may lead to biting, whether due to anxiety, pain, or other factors, please inform our team during your phone conversation. Ensuring the safety of our clients, veterinarians, and patients is our top priority. In certain situations, one of our veterinarians may conduct a phone consultation with you before scheduling an appointment. For such cases, we have established a protocol for communicating with the pet owner and administering pre-medication to the pet prior to our arrival for the euthanasia appointment.

    If a bite incident involving a human has occurred and euthanasia has been determined as the best course of action for the pet, it's essential that we discuss the rabies requirements outlined by your County’s Animal Services Unit with you. Your cooperation in this matter is greatly appreciated as we work to ensure the safety and well-being of everyone involved.

  3. What animals do you help?

    At this time, we only help dogs and cats.